Aiming to become the 'Amazon of Iraq', this latest investment will be channeled into ambitious growth plans, as well as strengthening what it believes to be the key to its success: impeccable customer service.
Iraqi e-commerce platform, Orisdi, has raised a six-figure bridge round from Innovest Middle East, as well as a number of angel investors.The startup was founded back in 2019 by Ahmed Al Kiremli, Hussain Ali and Azer Al Akaish, and boasts over 30,000 product SKUs.
The startup came to be out of a necessity for a trusted local e-commerce platform in Iraq, due to the distrust customers had for sellers on social media. E-commerce is still relatively new in Iraq, which has meant that methodical and impeccable customer service, including a 48 hour return and exchange policy with zero shipping fees, has and will remain a focus of Orisdi. Since launching, they’ve had a 23 percent monthly growth rate, and plan to grow an extra 15 percent month over month.
“Orisdi’s vision is to be the Amazon of Iraq, and what will enable us to achieve this big vision is our customer obsession approach, the brand, product range, our cutting edge marketing techniques and the efficiency of our processes,” said co-founder and CEO, Ahmed El Kiremli. “Our top priority is putting customer needs and convenience at the center of everything we do across all departments by providing a great customer experience as a customer-centric company.”
Learn mroe about Orisdi here.
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