Egypt Named MENA’s Top Destination for Outsourcing Operations

Egypt retained its top spot in the Middle East, North Africa and Africa regions as the destination of choice for offshore operations and outsourcing in the new Global Services Location Index 2021 report by global management consultancy firm Kearney.

While Egypt slipped one rank from 15th to 14th globally, it remained the only MENA country to make the top 20, with its nearest regional competitors the UAE and Turkey ranking 25th and 26th, respectively.

Kearney’s index weighs the viability of countries as destinations for outsourced operations and offshore work by examining companies’ shifting choices. It analyses 47 metrics across the four key categories of financial attractiveness, people skills and availability, business environment, and digital resonance.

The Kearney report noted that Egypt is excelling in its financial attractiveness by offering competitive compensation and infrastructure costs. It also highlighted the country’s progress in developing its ICT sector.

Amr Mahfouz, CEO of the Information Technology Industry Development Agency (ITDA), was pleased to see Egypt maintain its leading position as an IT export destination. “Egypt has been hailed as an attractive offshoring destination for the multiple competitive advantages it enjoys and the resilient performance of the IT sector. The offshoring industry’s response to COVID-19 pandemic was seamless owing to business continuity measures enabled by strong ICT infrastructure,” he said.